Thanks for shopping at Lois Akari
If you are not entirely satisfied with your purchase, we're here to help.
You have 30 calendar days to return an item from the date you received it.To be eligible for a return, your item must be unused and in the same condition that you received it in its original packaging.Your item needs to have the receipt or proof of purchase
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. Once your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.
To return your order, please include the original invoice. We are not responsible for lost return packages, and recommend you insure and track your package. You are also welcome to use the shipping method of your choice.